JBendfeldt-Widescreen

Jenni Bendfeldt

Manager

San Francisco

Services Expertise:

  • Strategy
  • Finance
  • Operations
  • Technology

Contact

Education

  • Sawyer Business School at Suffolk University Master of Healthcare Administration
  • University of Nebraska-Lincoln Bachelor of Science in Nutrition Science/Dietetics, with a Minor in Psychology

Working at ECG gives me the opportunity to be on the forefront of innovation and advancement in an industry that is so uniquely complex and essential to our lives. It is incredibly rewarding to work with clients all over the country on improving the way they take care of patients.

Jenni has spent the last 12 years working in healthcare in operations, technology, and clinical capacities. She is known for her ability to empathize with various stakeholder groups and develop pragmatic, effective solutions for the collective needs of her clients.

During her tenure at ECG, Jenni has helped numerous organizations improve outcomes through the use of technology. She recently led a two-year engagement for a health system that received a grant to implement tools/processes that would improve the coordination of care for patients in the region. To pinpoint the project focuses, Jenni guided a team of clinical, IT, and operational stakeholders in identifying and prioritizing breakdowns in care coordination, then engaged 15 collaborating organizations to develop and implement processes for exchanging electronic CCDAs through the state’s HIE.

Clients recognize Jenni for her ability to assess their situation and articulate how industry trends or regulatory changes—such as the shift toward value-based care, new digital health technology, or alternative reimbursement models—will impact them. As a highly skilled facilitator of change management, she works closely with the right stakeholders and leaders from an organization to develop innovative solutions that support their future goals. Prior to joining ECG, Jenni started her career as a nutritionist at the Nebraska Heart Institute, then worked as an administrative intern and EHR analyst at Tufts Medical Center.