Michelle Holmes

Chief Operating Officer


Services Expertise:

  • Strategy
  • Finance
  • Operations
  • Technology



  • University of Washington Master of Business Administration
    Master of Health Services Administration
  • Eastern Washington University Bachelor of Arts in Health Services Administration
  • University of Utah Bachelor of Science in Management

I’m proud to have made a career at ECG that feels like it is just getting started. I am honored to work every day to help our consultants and corporate team members deliver our clients the highest quality service and support available in our industry.

Michelle is ECG’s chief operating officer and a leading industry expert on the application of IT and operations improvement strategies in physician enterprises. Since joining ECG in 2005, she has directed the development of operations and IT plans for leading health systems and physician groups. Michelle’s deep background in implementation and management allows her to craft strategies that prioritize actions with the greatest short- and long-term impact on patients, staff, physicians, and leadership, rather than being sidetracked by tasks that may be quick and easy. She is known for leading focused engagements that create value for her clients, apply innovation to complex tasks, and ensure clarity at every level so action plans are successfully executed. As COO, Michelle is responsible for ECG’s recruiting, onboarding, training, and development, as well as communication and engagement.