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A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
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Patty Adams
Seattle
Patty joined ECG in 2008 with extensive experience in consulting and academic healthcare administration. She has experience with strategic and business planning, research administration, physician compensation, and billing and clinic operations. She previously worked at the University of Washington (UW) School of Medicine as Department Administrator for Obstetrics and Gynecology (OB/GYN) and as Director of Finance and Administration for the Department of Pediatrics, as well as Director for Clinical Planning and Implementation within the Dean’s Office. During that time, she opened and managed a multispecialty clinic; developed protocols for research programs; created funds flow models and faculty incentive plans; collaborated with hospital leaders on work expectations, FTE levels, and financial support for physician medical direction/administrative roles; and established robust reporting for clinical productivity expectations and annual budgets. In her consulting roles, Patty has provided faculty practice plan billing office reviews and strategic planning for specialty services and academic primary care networks and has created organizational and governance structures. She received a master of health administration degree from UW and a bachelor of arts degree from the College of Liberal Arts at Oregon State University.
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Sue Anderson
Washington, D.C.
Since joining the firm in 2004, Sue has focused on strategic planning, with a particular interest in cardiovascular (CV) services. She leads ECG’s CV Services Affinity Group, which is devoted to promoting the firm’s thought leadership in the field of cardiac services. Sue spearheaded ECG’s CV governance and leadership survey initiative with Thomson Reuters and led the development of "Strategies for Superior Cardiovascular Service Line Performance," a book published by HealthLeaders Media. She has extensive experience in programmatic development, CV service line strategic planning, hospital/physician alignment, physician workforce planning, and financial analysis. Prior to joining ECG, Sue worked for Arthur Andersen LLP in its healthcare litigation consulting practice. She holds a master of business administration degree from the UCLA Anderson School of Management and bachelor’s degrees in English and finance from the University of Richmond.
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Ed Baloun
Seattle
Since 1976, Ed has held positions in the healthcare industry, including Director of Finance for a major medical center and Director of Operations/Chief Financial Officer for an HMO. Since joining ECG in 1989, he has assisted academic medical centers, faculty practice plans, and medical schools in the areas of governance, organizational design, operations enhancement, management, and strategic issues. Ed holds a master of business administration degree from Loyola University Chicago and was formally licensed as a Certified Public Accountant.
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Earl Brigham
Seattle
In the healthcare field since 1987, Earl has assisted numerous clients in a broad range of challenges, including physician organization development, business and strategic planning, clinical workforce planning, graduate medical education reimbursement and program design, and organization and operation of ambulatory care. Before joining ECG, he was part of the senior administration for a 1,300-bed university-affiliated community hospital. Earl holds a master of hospital administration degree from The Ohio State University and a bachelor of science degree in biology from The University of Utah.
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Steve Brown
Seattle
Steve has assisted numerous healthcare organizations with a wide variety of information system and revenue cycle management issues since joining ECG in 1978. His extensive experience includes requirement and operations analysis, organization design and development, system design, RFP preparation and corresponding evaluation model development, contract negotiations, system implementation management, and long-range data processing planning. Steve holds a master of business administration degree and a bachelor of arts degree in business administration from the University of Washington. He is a Certified Data Processing Professional and a Certified Management Consultant.
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Charlie Brown
Washington, D.C.
Charlie works in ECG’s Managed Care practice, where he focuses on strategic health plan contracting, negotiation, and revenue recovery. With more than 18 years of healthcare management and consulting experience, he has been successful in improving the bottom line of clients’ financial and operational performance. He has assisted clients in complying with the intricacies of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and Sarbanes-Oxley §404 requirements. As a Director at a national consulting firm, he focused on managed care contracting, operations, and revenue recovery. His expertise was developed while he was Director of Managed Care/Vice President of Practice Operations at Founders Health Care (Allegheny Integrated Health Group) and an Operations Manager/Medical Center Administrator at FHP Inc. Charlie holds a master of business administration degree from The University of Utah and a bachelor of arts degree in biology from the University of Colorado.
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Gita Budd
Washington, D.C.
Gita has more than 30 years experience in strategy development and implementation for healthcare organizations. She leads projects focusing on strategic planning, business development, and physician alignment for a variety of healthcare organizations including multi-unit health systems, tertiary medical centers, community and rural hospitals, and managed care plans. Gita is a featured speaker on healthcare strategy and business development topics for local, regional, and national groups. She holds a master of business administration degree from the Kellogg School of Management, Northwestern University, and a bachelor of arts degree, also from Northwestern University.
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Scott Burns
San Diego
Scott joined ECG in 2008 with more than 25 years of healthcare experience in business, strategic, and facility planning. He has been involved in numerous large- and small-scale projects, leading engagements for a range of clients, including federal and state health agencies, academic medical centers, urban tertiary hospitals, community providers, regional health plans, and physician group practices. Prior to joining ECG, Scott was a Director in PricewaterhouseCoopers’ Health Industries Advisory practice and was a Director for Tenet’s predecessor company, where he was responsible for acquisition and development activities, as well as leading planning and financial analyses in support of transactions and capital investments. He has a bachelor of arts degree from Purdue University in West Lafayette, Indiana, with a concentration in public administration and an emphasis on health services administration. He is a frequent speaker and author of healthcare industry white papers and publications on a variety of topics.
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Frank Campbell
Washington, D.C.
Frank focuses exclusively on services to academic medical centers and their component organizations: schools of medicine, teaching hospitals, faculty practice organizations, research organizations, and other academic entities, such as schools of allied or public health. In this capacity, he assists clients with issues related to enterprise-wide strategy and planning; alignment of the academic, research, and clinical enterprises; interorganizational funds flows; and strategy related to GME and research activity. Frank returned to ECG in June 2010. Prior to then, he spent 18 months within the Health Industries Advisory practice of another national consulting firm, and he served for 2 years as a senior executive with strategic responsibility for the Temple University Health System and Temple University School of Medicine. Prior to his tenure at Temple, he was with ECG for 9 years. Frank received a master of health services administration degree from Washington University in St. Louis School of Medicine, a master of business administration degree from The University of New Mexico Anderson School of Management, and a bachelor of arts degree in English from Boston College.
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Chris Collins
Boston
With nearly 15 years of experience in the healthcare provider sector, Chris works with boards and executive leadership of AMCs nationally in the areas of strategy, business planning, and clinical program development/performance improvement. His areas of focus include multidisciplinary center development in cardiovascular, cancer, and neuroscience services, as well as the development of contemporary system-wide hospital/physician organization partnership arrangements. He has a proven track record of helping clients design and implement innovative solutions for program integration that effectively align the strategic and financial interests of the teaching hospital, medical school, and affiliated physician organizations. He is a frequent author and presenter nationally on AMC integration, hospital/physician partnerships, and clinical program development. Chris has a master in health services administration degree from The George Washington University.
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Jim Donohue
Boston
Jim has more than 15 years of experience in the healthcare industry working with academic medical centers and other large healthcare systems. He has conducted dozens of consulting engagements with major medical centers, with a focus on business operations and strategic planning, reimbursement strategies, and contracting. Prior to rejoining ECG, Jim founded an independent consulting company, Boston HealthCare Advisors, working with clients that included Partners HealthCare System, Massachusetts General Physicians Organization, Brigham and Women’s Hospital, UMass Memorial Medical Group, and others. He also served as Director of Professional Services for MedAptus, Inc., and during a prior tenure with ECG, held the position of Manager. Jim holds a master of business administration degree, concentrating in healthcare management, from Boston University Graduate School of Management. He completed his bachelor of arts degree at the Boston University School of Liberal Arts.
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Kevin Duce
San Diego
Kevin joined ECG in 2004 after completing an administrative fellowship with Children's Hospitals and Clinics of Minnesota and a residency at Anna Jaques Hospital in northern Massachusetts. He possesses a broad range of experience with strategic planning, financial analysis, and operational improvement initiatives. Kevin has master of health administration and master of business administration degrees from the University of Minnesota Carlson School of Management and a bachelor of science degree in biology from St. Olaf College.
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Gary Edmiston
San Diego
Gary is ECG's Chairman of the Board and head of our Southwest Healthcare practice. Gary brings more than 20 years experience in healthcare strategy, business operations, mergers and acquisitions, business planning, and finance. Prior to joining ECG in 1997, he spent seven years with Sharp HealthCare in San Diego, where he led strategic planning and business development activities. Gary also directed the international division and held the position of Chief Financial Officer for Sharp’s for-profit, seven-company subsidiary. Gary received a master of business administration degree from UCLA Anderson School of Management, and a bachelor of science degree in economics from the University of California, Riverside.
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John Fink
San Diego
John has more than 15 years of healthcare consulting experience. His background includes business planning for health systems, behavioral health facilities, and ambulatory care organizations; business expansion guidance for new facilities and joint ventures; and merger and acquisition assistance resulting in over 50 transactions. He has led the design and implementation of process improvements in both inpatient and outpatient settings and directed information system selections and implementations. John is certified as a Project Management Professional (PMP) by the Project Management Institute, Inc. (PMI) and received both a master of business administration degree and a bachelor of science degree in finance from Indiana University.
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Kevin Forster
San Francisco
Kevin’s background in organizational development, strategy, and business development provides him with the expertise necessary to analyze and address a spectrum of healthcare issues. Kevin’s practice is focused on strategic planning, mergers and acquisitions, and the development of lasting relationships through joint ventures and other creative arrangements. He has a strong track record of implementing innovative solutions that foster integration among organizations, services, and clinical programs. Prior to joining ECG in 1999, Kevin worked in hospital administration at Evergreen Healthcare in Kirkland, Washington. His educational background includes receiving a master of business administration degree from the University of Washington Michael G. Foster School of Business, a master of health administration degree from the University of Washington School of Public Health and Community Medicine, and a bachelor of arts degree from Emory University.
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Robert Fries
Boston
For nearly 20 years, Robert has worked with leaders in academic medicine, in health systems, and from physician groups on a broad range of issues, including organizational design and governance, financial planning and funds flow, program planning and business development, operations assessment and improvement, and compensation planning. In May 2011, Robert rejoined ECG after working for 10 years in the School of Medicine Dean’s Office at the University of Colorado where he held a number of increasingly progressive roles, including a period as Interim Senior Associate Dean for Finance and Administration/Principal Business Officer. As a member of the school’s leadership team, Robert advised the dean and other leaders on matters of operational and financial importance to the school; assisted with the recruitment and retention of chairs, center directors, and other key staff; played an instrumental role in program planning and business development efforts; administered key operational units; and served as the principal liaison between the school and its departments, several key donors, and other stakeholders. Prior to his tenure at the University of Colorado, he was with ECG for 7 years. Robert holds a master of health administration degree from Saint Louis University and a bachelor of science degree from the University of Wisconsin – Madison.
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Leah Gassett
Boston
Leah works in ECG’s Academic Healthcare practice. She has a broad range of experience with GME planning and academic strategy. Leah works with large, university-based AMCs and their component organizations, as well as with community teaching hospitals and academic health systems, on issues specifically related to the hospital-based academic enterprise. She possesses deep expertise and a highly detailed knowledge of GME program accreditation requirements and Medicare reimbursement regulations. Since joining ECG in 2006, she has worked with clients to facilitate strategic planning activities specific to the clinical-academic enterprise, conduct system-level programmatic reviews, and assess the feasibility of establishing/rationalizing GME programs. Leah has master of business administration and public health degrees from Boston University and completed her undergraduate studies at the University of Wisconsin-Madison.
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Jennifer Gingrass
Seattle
Jennifer possesses a wide range of healthcare experience that spans consulting, research, and hospital operations. Prior to joining ECG in 2004, she worked in healthcare benefits consulting, medical center operations, and medical practice administration. Jennifer holds a master of science degree in health systems management from Rush University and a bachelor of science degree, with an emphasis on science-business, from the University of Notre Dame.
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Josh Halverson
St. Louis
Josh has worked with academic medical centers on projects relating to strategy design, financial analysis, and business planning. He has particular expertise in evaluating and designing economic arrangements between medical schools and affiliated teaching hospitals. Prior to joining ECG in 2000, Josh worked in the healthcare strategy practice of a nationally recognized management consulting firm. He holds a master of healthcare administration and public health degree from the University of Minnesota Carlson School of Management, with concentrations in financial management and quantitative methods.
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Sean Hartzell
Washington, D.C.
Sean has more than 7 years of experience in healthcare planning and operations. His experience includes strategic capital planning, business planning and feasibility assessments, financial management and planning, IT system implementation management, performance measurement and tracking, and joint venture development and syndication. Prior to ECG, Sean served as Director of Operations and New Business Development at Inova Health System. He received a master of business administration degree from the Darden Graduate School of Business at the University of Virginia and a bachelor of science degree in operations research and industrial engineering from Cornell University.
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Maria Hayduk
St. Louis
Maria has extensive experience in physician compensation planning, medical practice development and operations, organizational performance improvement, and academic medicine. At ECG, she is responsible for the proprietary research and custom survey practice. Previously, she worked for Swedish Health Services and Vanderbilt Medical Group. She has a master of business administration degree from the Owen Graduate School of Management at Vanderbilt University and a bachelor of science degree in biomedical engineering and mathematics from Vanderbilt University.
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Len Henzke
Seattle
Len has assisted dozens of hospitals, health systems, academic medical centers, and medical groups in addressing strategic, financial, and operational issues. He specializes in helping hospitals and physician groups collaborate to further their strategic and financial goals. Len’s practice emphasizes strategic planning, business development, and detailed operational assessments of physician group practices. Before joining ECG in 1998, he worked as a healthcare legislative aide in the U.S. Senate. Len holds a master of business administration degree from the University of Washington Foster School of Business, a master of health administration degree from the University of Washington School of Public Health and Community Medicine, and a bachelor of arts degree from The College of William & Mary.
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Michelle Holmes
Seattle
Michelle joined ECG in 2005 with extensive experience implementating an electronic medical record in a large, ambulatory healthcare system. She was involved in implementation strategy and curriculum design, clinician and clinical information system (CIS) support staff training, decision support and population management tool development, standardized clinical report development and distribution, and system upgrade processes. She previously worked for the Spokane Digestive Disease Center and The University of Utah, managing health information management programs and numerous projects related to hospital epidemiology and employee health. She has master’s degrees in business administration and health services administration from the University of Washington, a bachelor of arts degree in health services administration from Eastern Washington University, and a bachelor of science degree in business management from The University of Utah. She is certified by Epic Systems Corporation in EpicCare Ambulatory.
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Laura Jantos
Seattle
Laura leads ECG’s Healthcare Information Technology consulting practice, which focuses on the effective use of technologies for physicians, hospitals, and health systems, and ECG’s Revenue Cycle practice which supports provider organizations in improving professional fee and provider-based billing efforts. She has more than 20 years of experience in the planning, selection, and implementation of electronic health record (EHR), revenue cycle, and enterprise-wide systems, with particular expertise in deployment to enhance community-based models of care. She is a nationally recognized expert in healthcare IT, Fellow of the Healthcare Information and Management Systems Society (HIMSS), former chairperson of its Ambulatory Information Systems Steering Committee, and chair of its Medical Banking and Financial Systems Steering Committee (FSSC). Laura joined ECG in 1995 and since that time has provided leadership to ECG’s IT division and to clients, serving as strategic advisor, interim CIO, and interim CEO. Laura holds master’s degrees in business administration and health administration from the University of Pittsburgh Joseph M. Katz Graduate School of Business and Graduate School of Public Health, respectively, and a bachelor of arts degree from Carnegie Mellon University.
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Kevin Kennedy
Seattle
Kevin is a member of the ECG Board of Directors and head of our Northwest Healthcare practice. Since 1990, Kevin has assisted dozens of hospitals, health systems, and medical groups with their strategic, financial, and operational challenges. He has particular expertise in operations improvement, hospital/physician relationships, and physician compensation planning. Recent client experience includes developing several hospital/physician joint ventures, redesigning compensation plans for hospital-employed physicians, and conducting numerous operations improvement studies in both inpatient and outpatient settings. Kevin speaks frequently to industry associations and, in 1998, received the Yerger/Seawell Article of the Year Award for outstanding contribution to professional literature from the Healthcare Financial Management Association (HFMA). Kevin holds a master of business administration degree from The University of Chicago and a bachelor of science degree in business administration from The University of Arizona.
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Jason Lee
San Francisco
Jason is a member of the Healthcare practice at ECG. He has over 9 years of consulting experience in strategic planning, hospital/physician alignment, and commercial contracting. His current practice focuses on managed care contract analysis and negotiation, development of hospital/physician financial relationships, and assessment of physician productivity. His projects have resulted in financial and operational success for a myriad of clients. He has a master of public health degree from San Diego State University and bachelor of arts degrees in both human biodynamics and molecular and cell biology from the University of California, Berkeley.
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Jay Levine
Boston
Jay is the founder of ECG’s Boston office and served as its Director and Vice President from 1989 to 2003. Jay, an ECG consultant since 1982, has provided expertise to healthcare industry leaders and the senior executives of medical schools, teaching hospitals, and faculty practice plans throughout the United States for over 25 years. He holds a master of science degree in health planning and administration from the University of California, Los Angeles and is a Certified Management Consultant.
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Darin Libby
San Diego
As a member of ECG’s Healthcare practice, Darin has worked extensively with health system, hospital, and medical group clients to address a variety of planning, business development, and operational issues. He has specific expertise in strategic planning, hospital/physician ventures, and hospital and medical group financial management. In addition, Darin has served in numerous interim management roles. Prior to joining ECG, he worked at Overlake Hospital Medical Center in Bellevue, Washington, where he led an effort to build a 120-bed, $210 million hospital and managed the physician practice division. In addition, Darin served as the cancer Service Line Administrator at The Methodist Hospital in Houston, Texas. He received a master of health administration degree from Washington University School of Medicine in St. Louis and a bachelor of arts degree from Austin College.
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Jim Lord
St. Louis
Jim is a member of the ECG Board of Directors and head of our Midwest Healthcare practice. He specializes in physician strategy, organizational development, and incentive design. Jim routinely works with health systems, children’s hospitals, and large medical group practices to improve strategic, operational, and financial performance and to assist with the development of sound business relationships. Prior to joining ECG in 1997, he worked in medical group management for a large integrated delivery system in the Midwest. Jim’s background in operations and strategy provides him with a broad range of skills necessary to evaluate and address difficult healthcare issues. He holds a master of business administration degree and master of health administration degree from Saint Louis University.
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Andy MacDonald
Seattle
Andy has provided management consultation to healthcare organizations throughout the United States since 1979. His clients include senior leadership at many of the country’s major teaching hospitals, faculty physician practice plans, and medical schools. Over the course of his career, Andy has attained credentials as a Certified Public Accountant and a Certified Management Consultant.
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Curt Mayse
St. Louis
Curt has more than 20 years of executive-level experience specializing in physician strategy, practice assessments, and revenue cycle improvement. His background in the management of large multispecialty groups and as a healthcare consultant provides him with a broad range of skills necessary to evaluate and address clients’ challenging issues. During his previous 10-year tenure with a national accounting and consulting firm, he was the Principal in charge of Physicians and Medical Groups nationally. He has served a wide variety of clients throughout the United States, including medical groups, ambulatory surgery centers (ASCs), and community hospitals. He is an adviser for numerous medical groups, a frequent speaker on practice management and strategy topics, and a professor for master of health administration programs. Curt is a Fellow of the American College of Medical Practice Executives (FACMPE) of the Medical Group Management Association (MGMA). He received a master of business administration degree from Maryville University and a bachelor of science degree in accounting from the University of Missouri. Curt is a Certified Medical Practice Executive and a Certified Professional Coder (CPC) from the AAPC.
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Debra McGrath
Washington, D.C.
Debra, who recently joined ECG, is a nurse and nurse practitioner by training. She has more than 6 years of experience providing oversight and guidance for integration requirements and interface design, EHR forms content design, curriculum and training design, work flow mapping and redesign, and optimization of EHR usage in large multispecialty and single-specialty clinical settings. Debra obtained a bachelor of science degree in nursing from West Chester University and a master of science degree in nursing from the University of Pennsylvania, as well as a family nurse practitioner post-master’s certificate through Wilmington University. She has completed doctoral course work at the College of Information Science and Technology at Drexel University.
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Liz McNamara
Washington, D.C.
Liz has over 20 years of IT experience in program and project management and system integration. For the last 8 years she has focused on healthcare IT, including computerized physician order entry (CPOE) and pharmacy system implementations; system integration and interfacing with ancillary departments; clinical research and claim data repository design and implementations; and patient identification and mobile health initiatives. She has also implemented IT operational and system usability improvements using industry performance measures and indicators. She has a bachelor of science degree in statistics and decision information sciences and a master of science degree in healthcare administration from the University of Maryland.
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Francine Merenghi
St. Louis
Francine has more than 20 years of senior-level experience in medical group administration within independent and integrated delivery systems and considerable experience developing and implementing physician-related strategies. Before joining ECG, Francine was Vice President of Operations for a 350-physician enterprise affiliated with a St. Louis integrated delivery system. She was also responsible for physician recruiting, enterprise information technology, corporate health, and retail pharmacies. Earlier, she was a Principal with another consulting firm, where she provided interim executive management services and focused on reengineering, troubleshooting, and implementing best practices within provider and payor organizations. Francine holds a master of business administration degree from Lindenwood University in Missouri and a bachelor of science degree in business and marketing from Saint Mary-of-the-Woods College in Indiana.
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Dan Merlino
Seattle
As a consultant since 1983, Dan has assisted major health systems, medical centers, and physicians’ organizations in developing business strategies and implementing organizational and operational improvements. Most recently, he has specialized in strategic planning, physician/hospital alignments, and subspecialty program development, assisting several hospitals in mergers, acquisitions, and new program development. Dan holds a master of business administration degree in organizational design and marketing from the University of California, Los Angeles and a bachelor of arts degree in economics from Whitman College.
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Steve Messinger
Washington, D.C.
Steve is the Managing Partner of ECG and a member of the ECG Board of Directors. As head of our Eastern Healthcare practice, Steve has extensive experience in strategic and business planning, business development, mergers and acquisitions, and managed care. He has worked with a broad range of healthcare organizations and has assisted hospitals, health systems, and physician groups in strategy development and performance improvement. Steve is a featured speaker on healthcare strategy and physicians’ issues. He has been published in many healthcare journals, including Modern Healthcare, Modern Physician, hfm (a publication of the Healthcare Financial Management Association), Group Practice Journal, and Health Care Strategic Management. Steve earned a master of health services administration degree from The George Washington University and a bachelor of science degree in clinical sciences from Cornell University.
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Ken Roorda
Seattle
Ken leads ECG's Children's Hospitals practice. Having worked in healthcare planning and operations since 1991, Ken has significant experience working for children's hospitals, academic medical centers (AMCs), pediatric programs, practice plans, and other pediatric physician organizations. His work spans strategic and business planning, development of affiliations and other physician/hospital relationships, and topics related to physician group practice formation and operations improvement. Before joining ECG in 2000, Ken was responsible for directing the operations of a hospital-owned, 32-site clinic network. He holds a master of business administration degree and a master of science degree from The University of Arizona.
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Steve Sadowski
Boston
Steve provides consulting expertise to academic medical centers throughout the country, particularly on matters related to faculty practice. His experience includes engagements involving incentive plan design, organizational structuring, ambulatory care operations, design of financial arrangements, graduate medical education, professional fee billing, and managed care arrangements. Steve has spoken at national conferences and authored articles for industry publications. Prior to joining ECG in 1991, Steve had six years of line and staff experience in healthcare organizations, including three years as a Medical Group Administrator for the surgical department at a major Boston teaching hospital. He received a master of business administration degree from the Boston University Health Sector Management Program and a graduate certificate in management from Harvard University.
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John Skurka
Washington, D.C.
John works on an array of practice acquisition projects, drawing upon approximately 30 years of financial and operational expertise. More specifically, his past experience includes consulting engagements with large academic medical centers and their related group practices, as well as hospital management. He also brings an in-depth understanding of the concerns and needs of the community-based physician. Before joining ECG in 2010, John most recently served as Senior Consulting Manager – Financial Services for a national consulting firm. He previously held positions that included Vice President and Chief Financial Officer for a national portable X-ray provider; Director for a regional healthcare consulting firm; Vice President and Chief Financial Officer of a professional liability insurance carrier; Director in the Corporate Finance Department of Albert Einstein Medical Center, Philadelphia; and Supervisor at Coopers & Lybrand. John holds a bachelor of science degree in accounting from The Pennsylvania State University and is a Certified Public Accountant.
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Christine Stead
Seattle
Christine joined ECG from a large consultancy, where she led the national Health Reform and ACO Planning Practice. She has led many engagements in strategic planning, business planning, and operations improvement. Her work has concentrated on academic health centers, including funds flow analyses, faculty planning, and academic analyses. With the passage of Patient Protection and Affordable Care Act (PPACA) legislation, she has more recently been working with clients to assess how to prepare for improving outcomes and quality with declining resources. Christine's client work has recently involved assisting clients with evaluating different reimbursement models from multiple payors and assessing ACO organizational development, affiliations, physician alignment, governance, and the necessary IT infrastructure and analytic capability. She has a master of health services administration degree and a bachelor of science degree in cellular and molecular biology, both from the University of Michigan.
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Ken Steele
San Francisco
Ken has extensive experience in managed care and hospital senior leadership positions, as well as in contract review, analysis, and negotiations. Ken has had responsibility for 20 hospitals with over $1 billion in annual managed care revenue. He has led many hospitals and hospital systems in substantially improving their contract reimbursement rates, contract language, and revenue cycle management. In addition to managed care, Ken has a comprehensive background in hospital operations, having held multiple hospital leadership positions, including CEO. He has successfully managed a hospital’s financial and strategic turnaround in a large, competitive market. Ken holds a master of health administration degree from the program in hospital and health services administration and a bachelor of science degree in business administration, both from The Ohio State University.
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Matt Sturm
Seattle
Since joining ECG in 2003, Matt has focused on strategic and business planning, service line development, and mergers and acquisitions within hospitals, health systems, and medical groups. He has a proven track record of developing innovative solutions that can be implemented. As a firm leader in oncology services, he has assisted dozens of oncology clients with a variety of strategic and operational issues. Matt also serves on the expert advisory panel for "Oncology Issues," the journal of the Association of Community Cancer Centers. Matt holds a master of business administration degree from Indiana University’s Kelley School of Business and a bachelor of arts degree in biology from Baylor University.
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Clay Tellers
San Diego
Since joining ECG in 1999, Clay has assisted numerous academic medical centers with a variety of assignments, including business and financial planning; development and implementation of resource management systems; discretionary fund allocation methodologies; and practice plan development, organization, and governance. Prior to ECG, Clay served as an administrative fellow for a large, multistate managed care organization. He holds a master of health administration degree from the University of Southern California and a bachelor of arts degree in human biology from Stanford University.
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Dave Thornton
Washington, D.C.
Dave joined ECG in 2005 with extensive experience in strategic planning, business and ser-vice line development, financial modeling, and physician relations. He previously worked in strategic planning at Inova Health System, the largest health system in northern Virginia, and as a Senior Associate at PricewaterhouseCoopers. He has a master of business administration degree from Duke University and a bachelor of science degree in accounting from the University of Richmond.
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Jessica Turgon
Washington, D.C.
Jessica has almost 10 years of experience in healthcare operations and cancer center management. Her background includes leading operations improvement initiatives in both hospitals and physician practice settings, directing facility design and process implementation for ambulatory cancer programs, and managing clinical research programs to meet regulatory and financial requirements. Her leadership in cancer center operations has significantly enhanced the financial standing of several programs, while also improving patient and staff satisfaction. Prior to joining ECG, Jessica was an Administrator of Clinical Services at the University of Maryland Marlene and Stewart Greenebaum Cancer Center. She received a master of business administration degree from The George Washington University and a bachelor of arts degree in political science from Marymount University.
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Terri Welter
Washington, D.C.
Terri leads the firm’s Managed Care Contracting practice, which focuses on establishing favorable contract arrangements between hospitals, medical groups, and health plans. She has extensive experience in the area of managed care and provider reimbursement, including strategy development, the development of reimbursement structures, contract negotiations, and operations. She has assisted dozens of hospitals and medical groups in the financial planning, assessment, and negotiation of their health plan contracts. She holds a master of science degree with a concentration in healthcare administration from Villanova University and a bachelor of arts degree in preprofessional studies from the University of Notre Dame.
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John Whitham
Washington, D.C.
John offers nearly 20 years of senior-level healthcare experience enhancing the relationships between physicians and health systems. With a focus on expanding ECG’s presence in the state of Texas, John assists clients in addressing their strategic, operational, financial, and technology challenges. Prior to joining ECG, John served as a practice leader at a national consulting firm where he developed a significant IT and operations improvement practice. He has also served in C-level positions for large medical groups. John holds a master of health administration degree and a bachelor of arts degree in organizational communications from Indiana University.
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Dave Wofford
San Diego
Dave has 10 years of experience in assisting medical groups, community hospitals and health systems, and academic medical centers on a wide range of projects encompassing operations, strategic and business planning, and hospital/physician affiliations. His breadth of experience provides him with the skills needed to address a variety of healthcare issues. In addition, he has held leadership positions in IT consulting for GE Healthcare and Parson Consulting. Dave holds a bachelor of arts degree in economics from Duke University and a master of business administration degree from The University of Chicago.
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