Speech  Revenue Cycle Opportunities in Patient Access

Revenue Cycle Opportunities in Patient Access

Patient access is most commonly known as the ability of a patient to easily seek and obtain medical services when and where they are desired. While organizations are moving to increase access, payors are increasingly making the process of accessing care and receiving reimbursement more complex. Therefore, improvements within the front-end revenue cycle need to be considered in order to mitigate avoidable bad debt and significantly reduce the cost to collect. This presentation focuses on improving front-end revenue cycle processes in the context of contact centers.