Speech Shifting Gears: Driving Performance and Culture Forward

Shifting Gears: Driving Performance and Culture Forward

ECG Senior Manager Trent Iden and Children’s Hospital Los Angeles Chief Medical Officer David Bliss, M.D. will discuss the change management approach they took at CHLA Medical Group to restructure revenue cycle capabilities. Their presentation will outline the key attributes of a high functioning revenue cycle model, including:

  • Accountability
  • Management and governance
  • Transparency
  • Vendor and payor relationships

Additionally, their discussion will review the indicators that suggeset whether the key attributes of a high functioning revenue cycle exist within your organization and will end with a case study review of CHLA Medical Group.