As an athlete growing up and at the collegiate level, I spent a ton of time in hospitals with broken bones, torn muscles, and too many injuries to count. Each hospital experience was unique, and even at a young age, I was fascinated by the inner workings of healthcare and the true passion shown by the physicians, nurses, and staff. Working as a healthcare consultant affords me the opportunity to directly impact the operations and processes of each client and ensure they are positioned to provide the best care possible to their patients. I take pride in helping the people who help patients each and every day.
Whitney brings strong executive and consulting experience to her work and has held roles in clinical operations management and service line leadership, leading her to develop a lean process engineering approach for clients to achieve variation reduction, performance improvement, and C-suite and physician alignment. Her extensive international expertise in hospital operational and master planning has also positively impacted patient flow and quality outcomes. Whitney is passionate about serving as an innovative change agent and partnering with hospitals and physician groups to deliver world-class care across the continuum.
Before joining ECG, Whitney was executive director of service line operations for WellStar Health System in Atlanta. In this role, she led the development, implementation, and sustainment of a systemwide reorganization of 11 clinical service lines, for which she also instituted a value-based goal structure. In addition, Whitney served as the executive leader of a physician and allied health workforce needs analysis that resulted in the development of a comprehensive recruitment recommendation plan across the 11-hospital system. She also played an integral role in the system’s integration of six hospitals as an enterprise consultant. Before her tenure at WellStar, Whitney was a senior operational healthcare planner for Perkins+Will, where she led operational and change management facilitation for numerous master planning hospital projects in markets from the southeastern US to Ireland and Colombia.