With over 18 years of experience in change management, process optimization, and data analytics, Jake is a highly valued contributor to both assessment and implementation initiatives. His broad expertise and versatility enable him to seamlessly support a wide range of project needs, from detailed quantitative and qualitative analyses to project management and strategic execution. Known for his ability to adapt to evolving client priorities, Jake delivers professional, results-oriented insights in clear and visually compelling formats to empower leaders to make data-driven, actionable decisions.
Jake has led and supported numerous margin improvement initiatives, with a particular focus on workforce management strategies that drive sustainable results, as well as projects related to physician compensation redesign and administration. As a result of his proven ability to build and lead agile teams and gain the trust of key stakeholders, Jake often plays a pivotal role within the project management office, ensuring seamless collaboration between ECG and client leadership. His contributions span operational planning, program management, executive-level reporting, performance tracking, and advanced data analytics. Before joining ECG, Jake was a multisystem hospital operations director at Ascension Health, during which time he was responsible for managing over 500 support service employees at nine Ascension Health. Prior to his time in the industry, Jake was a captain in the United States Army.
