Katherine is a driven analyst with operations and process improvement experience in both clinical and life sciences environments. She brings a systems-level approach to addressing key healthcare challenges, including rising operational costs and silos in care delivery. As a result of her experience in the clinical setting, Katherine understands the various ways operational inefficiencies can affect patient outcomes and how to best address them using data-driven solutions. Skilled in Lean methodology and process improvement tools, Katherine excels at identifying waste in workflows, optimizing processes and aligning operations with organizational goals. Prior to joining ECG, Katherine worked as a clinical operations intern for Commonwealth Care Alliance. In this role, she collaborated with physicians to map clinical workflows and create value stream analyses to provide actionable recommendations for improvement. Katherine improved the organization’s durable medical equipment (DME) procurement workflow through process mapping, Pareto analysis, and comprehensive observations, ultimately reducing new cases of outstanding patient DME by 40%. Katherine also served on the process improvement team within the Patheon Pharma Services arm of Thermo Fisher Scientific. There, she completed Lean Six Sigma Green Belt training and successfully employed process improvement tools, including value stream mapping and Kaizen events, to lead cross-functional projects.