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Lindsey Norman

Lindsey Norman

Consultant

Lindsey is a healthcare consultant known for transforming operational challenges into strategic wins through data-driven storytelling. With a background spanning clinical operations, scheduling optimization, and change management, she brings a unique blend of analytical rigor and sector-specific insight to every engagement. Her work has supported a range of healthcare organizations—from dermatology practices to multispecialty hospital systems—where she builds strong relationships and fosters alignment among clinical and administrative teams. Colleagues describe Lindsey as someone who brings clarity to complexity and energy to execution, especially when examining data and turning it into a compelling narrative that inspires results.

Lindsey has led initiatives that improved patient access, streamlined provider scheduling, and enhanced workforce efficiency within organizations ranging from regional health systems to national consulting firms. At Huron Consulting Group, she directed a rapid-access improvement initiative that evaluated over 400 providers and implemented strategic levers that expanded patient access within just three months. Her work has optimized scheduling across specialties such as neurology, pulmonology, orthopedic surgery, and cardiology, resulting in increased appointment availability and reduced lead times. Lindsey developed training programs, led change management initiatives, and built executive dashboards to enabled faster, data-driven decisions. Her collaborative approach and results-oriented mindset have contributed to over $5 million in annual ROI in the ambulatory setting, particularly within orthopedic and cardiovascular service lines, by aligning operational strategies with clinical workflows and executive priorities.

Education

University of Illinois at Urbana-Champaign
Bachelor of Science in Community Health