Nicholas Paola

Nicholas Paola

Manager

Nick is a results-oriented healthcare revenue cycle consultant with a strong record of helping hospitals, health systems, and physician practices translate operational challenges into measurable financial and performance improvements. His experience leading professional billing and hospital billing initiatives gives him a practical understanding of the pressures facing revenue cycle leaders and frontline teams. Nick combines analytical rigor, clear communication, and a collaborative leadership style to help clients identify root causes, align on priorities, and implement sustainable solutions that support lasting improvement.

Before ECG, Nick was a healthcare consulting manager in Revenue Cycle at Huron, where he led professional billing and hospital billing back-end initiatives focused on accounts receivable management, denials prevention, cash posting improvement, KPI development, productivity tracking, and workflow redesign. His work has helped clients achieve material results, including a 50% reduction in aged hospital billing follow-up within four months and cash performance exceeding monthly goals by 6% and 8% in the first two months of a project. Nick also has experience developing integrated dashboards, client-owned tracking tools, and data-driven meeting structures that enable leaders and staff to monitor progress and sustain improvement on revenue cycle–related metrics and initiatives.

Education

University of South Florida
Master of Health Administration

University of Florida
Bachelor of Science

Certificates

Lean Six Sigma Green Belt