Join ECG’s Utpal Desai and Thomas Guillaume, together with Gabriel Skelton from OpenBots, for a forward‑looking webinar exploring the strategic role of intelligent automation in modernizing insurance eligibility workflows.

This session will examine how automation can remove manual friction from referral processes, enabling faster decisions, more consistent documentation, and smoother transitions of care. Our experts will share insights into what capabilities matter most, how to evaluate emerging tools, and how organizations can adopt AI responsibly without disrupting clinical or operational integrity.

Most importantly, we’ll speak to the bigger picture: how AI—applied thoughtfully—can support a more seamless patient journey, ensuring the administrative side of care keeps pace with today’s expectations.

Topics will include:

• The operational challenges in post‑acute care eligibility
• Automation opportunities that deliver strategic value
• AI’s evolving role in healthcare operations
• Frameworks for evaluating and adopting AI technology
• Long-term implications for patient engagement and experience

Reserve your spot today—can’t attend live? Register to receive the on‑demand recording after the webinar.