ECG Management Consultants
  • Services

    Strategy

    • Enterprise Strategy
    • Facility & Capital Asset Planning
    • Mergers, Acquisitions, & Partnerships
    • Physician Alignment & Network Development
    • Provider Workforce Planning
    • Service Line Strategy

    Finance

    • Financial Advisory Services
    • Industry Benchmarking
    • Payer Contracting & Reimbursement
    • Provider Compensation Planning
    • Valuation Services

    Performance Transformation

    • Acute Care Performance Improvement
    • Ambulatory & Service Line Performance Improvement
    • Consumer Engagement & Access to Care
    • Digital Health
    • IT Strategy
    • Medical Group Performance Improvement
    • Revenue Cycle Optimization
  • Tools

    Featured Surveys

    Physician and APP Compensation Survey

    ECG Management Consultants continues to expand its surveys to include independent, integrated, and academic provider ...

    There is no more rigorous or accurate benchmarking resource for provider compensation planning. Our surveys offer market-specific data composed of compensation, production, and benefits information ...

    Learn More

    Pediatric Subspecialty Physician and APP Compensation Survey

    The industry’s only compensation survey dedicated to understanding the unique data needs of the pediatric market.

    The industry’s only compensation survey dedicated to understanding the unique data needs of the pediatric market.Our survey provides an in-depth review of pediatric subspecialty market trends, ...

    Learn More

    Faculty Physician and APP Compensation Survey

    Our faculty physician and app compensation survey specifically addresses the data needs of our academic partners in order to ...

    There is no more rigorous or accurate benchmarking resource for academic provider compensation planning. Our surveys offer market-specific data composed of compensation, production, and benefits ...

    Learn More

    ECG Surveys

    • Physician and APP Compensation Survey
    • Pediatric Subspecialty Physician and APP Compensation Survey
    • Faculty Physician and APP Compensation Survey
    • Medical Group Cost and Infrastructure Survey
    • Risk-Based Contracting and Physician Compensation Survey
    • Physician Benefits and Perquisites Survey
  • Clients

    Case Studies See All

    Case Study Dignity Health Bh Sq

    Case Studies

    Behavioral Health Strategy and Crisis Center Development

    Dignity Health–St. Rose Dominican Hospitals (DH-SRDH) engaged ECG as an advisory partner to support ongoing efforts to identify, evaluate, and design care workflows for behavioral

    Easter Seals Nor Cal  Bh Wide

    Case Studies

    Improving Business Operations Processes

    In the process of addressing operational issues, ECG enabled Easterseals Northern California (ESNorCal), then known as Easterseals Bay Area, to transform its process improvement

    Who we work with

    • Health Systems
    • Physicians
    • Children's Hospitals
    • Academic Medical Centers
    • Ambulatory Surgery Centers
    • Payers

    Service Lines

    • Behavioral Health
    • Cardiovascular
    • Children's Health
    • Neuroscience
    • Oncology
    • Orthopedics
    • Women's Services
  • Thought Leadership

    Articles See All

    Lets Make A Deal Preparing And Executing Thumb

    Articles

    Let’s Make a Deal: Preparing and Executing Successful Payer Negotiations

    Standard payer negotiations are challenging enough: few provider organizations are looking to exacerbate this already complex situation.

    Blog See All

    Healthcare Executives’ Outlook On The Us Healthcare System For 2021 Thumb

    Blog

    Healthcare Executives’ Outlook on the US Healthcare System for 2021

    To develop a more complete outlook heading into 2021, ECG surveyed more than 80 C-suite leaders in late 2020 to understand their key areas of focus and what to expect for ...

    Upcoming Events See All

    01
    Mar
    ACCC 47th Annual Virtual Meeting & Cancer Center Business Summit
    04
    Mar
    The Future of Houston Health Care

    Recorded Webinars See All

    2021 MPFS Final Rule: Executing Your Action Plan
    Future Generations Will Value “Wellness” over “Healthcare”
  • Careers
  • About
  • Contact
WHO WE WORK WITH
  • Health Systems
  • Physicians
  • Children's Hospitals
  • Academic Medical Centers
  • Ambulatory Surgery Centers
  • Payers
MORE SOLUTIONS
Service Lines
  • Behavioral Health
  • Cardiovascular
  • Children's Health
  • Neuroscience
  • Oncology
  • Orthopedics
  • Women's Services
Laura Marston Widescreen

Laura Marston

Principal

Chicago

All ECG Team Members

Services Expertise:

  • Strategy
  • Finance
  • Performance Transformation

Contact

llmarston@ecgmc.com

Download vcard

Education

University of North Carolina at Chapel Hill

Master of Healthcare Administration

Gustavus Adolphus College

Bachelor of Arts

Laura is an outcomes-driven senior healthcare professional with extensive experience in revenue cycle and operational performance improvement and strategy. She works with clients in a wide variety of healthcare settings to optimize technology, improve processes and procedures, develop governance and management structures, and focus on lasting culture change and communication needs to drive sustainable revenue cycle solutions.

Representative of the success of her project work, Laura directed performance improvement activities in separate, comprehensive revenue cycle and operations engagements for a four-hospital system and a community hospital; these resulted in respective outcomes of $7 million in onetime cash acceleration (along with $29 million in recurring annual profits) and more than $30 million in measured financial benefit. Laura is also skilled in directing complex, multifaceted performance improvement projects. One such engagement realized $3 million in financial benefit and involved diverse revenue cycle, physician productivity, clinical documentation improvement, workforce productivity, human resources, and pharmacy considerations.

Further, Laura has managed operational redesign, consolidation, and centralization efforts for several organizations. Her work for a large, multifacility health system included addressing patient access processes for six of its major sites of care. Additionally, Laura led a notable vendor reconciliation engagement for a $6 million net patient revenue system that identified and reduced A/R variances by more than $20 million.

Show Content Types

  • All
  • Article
  • Blog
  • Upcoming Events
  • Recorded Webinars
  • Expert Commentary
ArticlesRenuvating The Revenue Cycle Web
December 28, 2020

Renovating the Revenue Cycle: The Healthcare Executive's Guide to Invigorating Revenue Cycle Performance

As the healthcare industry changes revenue cycles must be able to handle the growing complexity of a

WebinarsRc And Pa Planning Web
May 19, 2020

Navigating Revenue Cycle and Patient Access Operations During and After the COVID-19 Pandemic

How will revenue cycle and patient access leaders move forward during this time of disruption?

BlogImpact Of Ai On Revenue Cycle Performance Web
June 14, 2019

The Impact of Artificial Intelligence on Revenue Cycle Performance

Artificial Intelligence or "AI" has been in the news on a number of fronts. In this review, we seek

SpeechesClinical And Business Strategies For Managing Risk Based Contracts 10 10 19 Web
May 06, 2019

Clinical and Business Strategies for Managing Risk-Based Contracts

ECG principal Laura Marston is on a panel addressing clinical and business strategies for managing r

BlogThe New Rules Of Price Transparency Web
February 20, 2019

The New Rules of Price Transparency

Price transparency is not a new concept for the healthcare provider market. There has been a year-ov

BlogCms Changes Web
December 12, 2018

New CMS Rules: Updates on Provider-Based Billing, Physician Fee Schedule, and E&M Code Changes

The Centers for Medicare & Medicaid Services (CMS) finalized key updates to the Medicare Hospital Ou

Page 1 of 1

Renuvating The Revenue Cycle Web
December 28, 2020

Renovating the Revenue Cycle: The Healthcare Executive's Guide to Invigorating Revenue Cycle Performance

As the healthcare industry changes revenue cycles must be able to handle the growing complexity of a

Impact Of Ai On Revenue Cycle Performance Web
June 14, 2019

The Impact of Artificial Intelligence on Revenue Cycle Performance

Artificial Intelligence or "AI" has been in the news on a number of fronts. In this review, we seek

The New Rules Of Price Transparency Web
February 20, 2019

The New Rules of Price Transparency

Price transparency is not a new concept for the healthcare provider market. There has been a year-ov

Cms Changes Web
December 12, 2018

New CMS Rules: Updates on Provider-Based Billing, Physician Fee Schedule, and E&M Code Changes

The Centers for Medicare & Medicaid Services (CMS) finalized key updates to the Medicare Hospital Ou

No Records Found

Rc And Pa Planning Web
May 19, 2020

Navigating Revenue Cycle and Patient Access Operations During and After the COVID-19 Pandemic

How will revenue cycle and patient access leaders move forward during this time of disruption?

Clinical And Business Strategies For Managing Risk Based Contracts 10 10 19 Web
May 06, 2019

Clinical and Business Strategies for Managing Risk-Based Contracts

ECG principal Laura Marston is on a panel addressing clinical and business strategies for managing r

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  • Contact
  • About
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WHO WE WORK WITH
  • Health Systems
  • Physicians
  • Children's Hospitals
  • Academic Medical Centers
  • Ambulatory Surgery Centers
  • Payers
MORE SOLUTIONS
  • Service Lines
    • Behavioral Health
    • Cardiovascular
    • Children's Health
    • Neuroscience
    • Oncology
    • Orthopedics
    • Women's Services

ECG Locations

SEE ALL LOCATIONS

Boston

100 Cambridge St, Suite 2001, Boston, MA 02114

P: (617) 227-0100

San Diego

11512 El Camino Real, Suite 200, San Diego, CA 92130

P: (858) 436-3220

San Francisco

275 Battery St, Suite 950, San Francisco, CA 94111

P: (415) 692-6060

Seattle

1111 Third Avenue, Suite 2500, Seattle, WA 98101

P: (206) 689-2200

Washington D.C.

3030 Clarendon Boulevard, Suite 600, Arlington, VA 22201

P: (703) 522-8450

Dallas

13355 Noel Road, Suite 1010, Dallas, TX 75240

P: (469) 729-2600

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