Wardah is a healthcare administration professional with an established track record of improving business and clinic operational efficiencies. Her experience in revenue cycle improvement and supply chain enhancement bring value to organizations looking to grow and increase their financial margins. Wardah has worked closely with physicians, executives, and frontline staff during her various positions in an academic medical center (AMC), developing a deep perspective of AMC operations, finance, and strategy. She has a passion for investigating problems and developing solutions to set businesses on the right track. Wardah investigates problems from the ground up, gathering and interpreting information and objective data from key stakeholders. Through this method, Wardah is able to help her clients gain a comprehensive understanding of their challenges and make informed decisions that result in successful outcomes.
Before joining ECG, Wardah worked at Baylor College of Medicine (BCM). As the administrator for a highly productive surgical division, Wardah oversaw the operations, finances, and strategic development of a growing clinical area. Moreover, she successfully expanded a provider’s practice into a satellite clinic and led business development efforts resulting in a 5% increase in surgical volume over a six-month period. Concurrently with her role as BCM’s thoracic surgery division administrator, Wardah was the business operations manager of an outpatient procedure center, where she identified multiple supply chain inefficiencies and revenue opportunities, resulting in a 31% improvement in year-end margin. Wardah generated productivity and financial reports to monitor various metrics, allowing the identification of other gaps and opportunities for staff utilization and revenue cycle enhancement. She also led business development efforts and financial modeling to determine which providers and procedures to target, resulting in a 30% increase in room utilization. Additionally, as an operations associate in BCM’s otolaryngology department, Wardah helped various service lines recover from the disruption of COVID 19, leading business development efforts that increased patient volume by 40% over two years.
Education
Baylor University Hankamer School of Business
Master of Business Administration with a Concentration in Healthcare Administration
University of Houston
Bachelor of Science in Biology
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