Patient access improvements have been a priority for medical practices since long before the COVID-19 pandemic. Patients have become increasingly savvy about how they access care, and providers have in turn become increasingly focused on meeting these modern expectations.
In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.
Steve and Brian will be featured speakers at MGMA’s Medical Practice Excellence Conference in October, co-presenting a session on “Advancing Patient Access Through Leadership and Change Management.”
