What to Know
- Original research on AI adoption. ECG surveyed 70 healthcare organizations across the United States to better understand how leaders are evaluating, adopting, and investing in AI.
- Healthcare is investing before ROI is proven. Most respondents expect AI investments to grow, even though many organizations have yet to realize measurable financial returns.
- The biggest opportunities are operational. Early AI success is concentrated in areas such as patient access, scheduling, documentation, billing support, and care coordination rather than autonomous clinical decision-making.
Healthcare leaders are moving beyond AI experimentation and into real-world deployment. Yet many organizations continue to wrestle with the same questions: Where should we focus? How do we measure value? And what safeguards are needed to scale AI responsibly?
Our survey provides a data-driven snapshot of how healthcare organizations are answering those questions today.
Explore the infographic below for a quick look at the findings, then download the full report for deeper insights into investment trends, adoption barriers, governance priorities, and the practical steps healthcare leaders are taking to turn AI potential into measurable impact.
Where Organizations Stand Today
What’s Holding Organizations Back
