Digital Health

Telehealth usage rates have recently tripled, accelerating an industry trend toward digitization and intensifying the pressure on health systems to meet patients’ expectations.

The sluggish adoption of digital health tools and a lack of strategic investment by health systems has left them vulnerable to disruption. Well-capitalized, nontraditional market entrants have identified the unmet demand for a more patient-centric, consumer-driven approach that is well positioned to capture market share from health systems.

Patient portals as an engagement tool are no longer enough. Patients want increased access to resources and tools that can help them make decisions, manage costs, and find the right care at their convenience. To remain competitive, health systems must utilize data as a strategic asset to create personalized consumer experiences and use to transform their clinical care models.

The Components of a Digital Health Ecosystem

The next generation of digital health tools and the evolving regulatory environment around interoperability and information blocking will require changes to technology, the care model, and expectations of providers and staff. Innovative health systems must develop a digital health ecosystem to meet these demands.

ECG’s digital health experts support strategic planning and implementation to help organizations retain and grow market share, enhance operational performance, and build capabilities to utilize data as a strategic asset.