Speech Transformative Care Models Join leaders from ECG’s Oncology practice as they moderate a panel discussion on transformative care models. Value-based care has given rise to transformative care models that improve the patient experience, streamline care coordination, and reduce costs. Hear how one program used human-centered design and a design garage process to conduct patient and caregiver interviews and develop journey maps and value stream maps. Then learn how implementing the use of universal rooms and “truth in scheduling” can help drive a successful cancer service line redesign. ECG is proud to be an exhibitor at the ACCC 36th National Oncology Conference. Discussion PanelMarian Richardson, RN, DNP, Associate DirectorClinical Operations, Seattle Cancer Care Alliance Amber Campbell, MBA, Oncology Service Line Clinical Outreach Coordinator and Relationship ManagerSutter Health Valley Hospitals Paul Helmuth, Director of Community ClinicsSeattle Cancer Care Alliance