BLOG Sep 16, 2020 Why Hospital Command Center Staff Can't Work Remotely—Even during a ... While many organizations have encouraged or required employees to work from home in response to COVID-19, one area where this approach has not been adopted is hospital operational command centers. Distinct from incident ...
BLOG Sep 2, 2020 Beyond the Clicks: 10 Steps to Prepare for Online Scheduling Today’s patients expect providers to offer online appointment tools, but rushing into an implementation can backfire. Here are 10 ways to prepare for online scheduling.
BLOG Aug 14, 2020 Advancing Patient Access through Leadership and Change Management ECG's Steve McMillen talks leadership and patient access on this MGMA Insights podcast.
BLOG Jul 31, 2020 How Generational and Motivational Preferences Drive Patient Engagement Motivating patients to actively participate in their own health can be challenging but the benefits are worth it for health systems and patients alike.
BLOG May 26, 2020 Storyboard Series: A Tale of Two Expecting Families Follow two families, Greg & Monica and Tina & Stu, on their pregnancy and postpartum journeys.
BLOG May 26, 2020 Storyboard Series: Digitizing the Delivery of Care Our new storyboard series chronicles the healthcare journey of different patients. Some use their provider’s digital platforms, while others conduct these activities via more traditional methods.