BLOG Aug 9, 2021 Staying Relevant in the New Era of Healthcare: Four Imperatives for ... Most hospitals and health systems must double down on several foundational business imperatives to be competitive in this new era of healthcare.
BLOG Aug 2, 2021 Measuring New Patient Access with the Right Metric at the Right Time While the importance of patient access is generally recognized, a problem that healthcare leaders face may be surprising: no single, nationally accepted metric or benchmark exists to measure it.
BLOG Jan 13, 2021 Digitizing the Consumer Experience: Pre-Visit Process Health systems that invest in digital technology to support these workflows will realize operational and financial savings while empowering patients to take an active role in their care.
BLOG Dec 7, 2020 Price Transparency Is Almost Here. Is Your Hospital Ready? Effective January 1, CMS’s price transparency rule will require that all hospitals publish the prices they have negotiated with payers.
BLOG Nov 30, 2020 Focusing the Performance Improvement Lens: Positioning Process ... Leaders can efficiently identify opportunities to apply Performance Improvement methods, such as Lean, Six Sigma, and Change Management, so that their application targets high-priority processes that are relevant to ...
BLOG Nov 16, 2020 Two Treatment Journeys: Seeking Care During a Mental Health Crisis Health systems must change the way they approach providing behavioral health services. Follow two treatment journeys to see how the right investments can make a difference for patients and providers. ...