Follow two families, Greg & Monica and Tina & Stu, on their pregnancy and postpartum journeys.
Our new storyboard series chronicles the healthcare journey of different patients. Some use their provider’s digital platforms, while others conduct these activities via more traditional methods.
Health systems are experiencing high volumes of inbound communications in the wake of COVID-19.
In the face of a coronavirus surge, flexibility, prioritization, and careful planning are paramount.
How can a physician access leader help improve patient access, implement new initiatives, and achieve organizational goals?
Concierge medicine is an attractive option for providers. Under a concierge model, providers can reduce panel size and offer more services to patients.
ECG’s Jennifer Moody talks about physician supply, recruitment, and productivity. She shares her insights regarding recent trends and client challenges.
As competition in the marketplace intensifies, healthcare providers focus on delivering more value across service lines with five key concepts in mind.
Patient centricity and value transparency are fundamental to healthcare and serve as a true north for all participants in the healthcare delivery process.
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