In the context of a rapidly growing and highly competitive market, the system was struggling to accommodate strategic growth while also needing to focus on achieving care model efficiencies across its acute care delivery network. The system had shifted to a centralized service line structure to drive strategy across the clinical portfolio, and a coordinated effort was needed to establish demand forecasts over a 10-year period and translate strategic growth targets into a system-wide delivery network model that optimized distribution of the full spectrum of care.
In partnership with our client, we drove a solution designed to enable growth of complex care at the quaternary referral center campus, while also determining that select other facilities serve as a release valve for lower-acuity services. The resulting master plan options included the buildout of a shelled tower with the addition of up to 300 new beds at the quaternary referral center, the rightsizing of existing inpatient units, significant investment in ancillary services, and the removal of an older campus tower. In parallel, the strategy elevated the clinical portfolio for some of the system’s community hospitals, thereby improving access, brand visibility, and strategic growth of the system footprint. In support of this regional strategy, ECG is presently conducting detailed planning for the inpatient and ancillary needs for each of the other network hospitals.