As value-based care continues to transform cancer programs, organizations that approach business as usual can expect to lose their usual business. The changing cancer care environment presents hospitals and provider groups with new challenges and considerable uncertainty, as well as a number of opportunities. In turn, it has probably never been more important for cancer program leaders to develop a clear vision and direction for their organizations.

ECG’s business and financial advisory services help move cancer programs from vision to action. We not only help you articulate your vision for the future, we put it through rigorous analysis, modeling, and testing to ensure it’s the right plan for your cancer program.

Access to oncology care is critical to diagnosing and beginning treatment early. Yet actually providing readily accessible care to oncology patients is a goal that continues to elude cancer programs. Adequately addressing the needs of oncology patients requires cancer programs to proactively reexamine their care delivery strategies and embrace new approaches for expanding access.

As patients’ demand for seamless access to care grows, we work closely with oncology programs to design and implement innovative patient access strategies. By focusing on care model innovation, operational improvement in care delivery, technology enablers, and virtual platforms, our team helps create and enact strategies that allow provider groups to:

• Retain cancer patients within the network.
• Expand market reach.
• Increase cancer patient engagement and clinical adherence.
• Lower the total cost of care.
• Improve clinical and operational performance.

Cancer patients’ health needs and expectations are evolving—and so too must organizations' approaches to delivering care. Our expertise and experience enable us to help you meet the needs of the population and the goals of your organization.

If your oncology program is like most across the United States, stagnant or reduced reimbursement is mangling your margins. When revenue streams are constrained, so is your ability to execute critical functions and strategic initiatives. As a result, it has become ever more important for cancer programs to keep their revenue cycle running smoothly by collecting fees due, and in a cost-effective way.

Optimizing your revenue cycle means looking beyond the billing office. It requires looking across your entire oncology program. After all, financial performance is not strictly a financial issue. It is a strategic, operational, and technological issue as well—and ECG brings deep expertise in each of these areas to every client engagement. Our technical skills allow us to dig into the weeds of your revenue cycle while our strategic approach ensures we’re keeping our eyes on the forest.

By exercising a comprehensive approach to optimization and working closely with your people, processes, and technology, we develop a complete picture of your cancer program’s financial performance. More importantly, we’re able to design strategies and solutions that improve this performance while also preserving your program’s mission, vision, and strategic initiatives.

The on-demand generation is becoming more informed about their care and less willing to wait for it. A digital health strategic plan can offer a path to improved access.

Today’s consumers are growing accustomed to an on-demand lifestyle. With a few clicks on their smartphones, they can read online reviews of a restaurant, reserve a table, order a car to drive them there, and pay for their meal. Their expectations about healthcare are no different. Many patients are becoming more proactive about their care as health reform spurs them to obtain health insurance, and they expect to receive care when they need it—even if it comes through nontraditional channels.

Healthcare organizations that are responsive to these evolving dynamics can differentiate themselves in a competitive marketplace. Digital health opportunities—including telehealth, patient portal engagement, and the use of web capabilities to enhance brand awareness—exist across the entire enterprise and with partners throughout the continuum.

ECG works with organizations to bring these initiatives from innovation to reality. We’ll help you execute on a digital strategy that makes sense for your organization and implement the tools you need to thrive in a fast-changing environment.